Always on Top of it for Me
“I had the pleasure of working with Ellen again for our 4th transaction together and it was yet again another great experience! She really gets what I’m looking for (and what I’m not), I can trust her to pay attention to the details and act on them, and her partnerships have proven to be solid! In this aggressive market, Ellen was always on top of it for me – she went above and beyond (as usual) in previewing properties to not waste my time, was always quick to notify me of a good fit and flexible with my hectic schedule to show MANY properties! I honestly can’t even remember how many properties we saw and got into negotiations with and every time Ellen did it with her normal professional yet personable mix that makes her stand out – she’s just so nice to work with! I wouldn’t want anyone else representing me though the whole deal. Even after we’ve closed she continues to guide me in finding necessary partners for home projects. I can’t say enough good things about Ellen…I’m lucky to have found her! Thank you Ellen!” Rachel P.
No One Could Come Close
"I cannot say enough wonderful words to express how pleased I am with Ellen Kelsey and the professionalism that she delivered with helping to sell my home. Ellen was always on time to every meeting, responded quickly to all communications and bent over backwards to get my house off the market. I have worked with other agents in the past and no one could come close to offering such great customer service like Ellen Kelsey did. I will and plan to refer Ellen to anyone who needs an agent. Thank you again Ellen for your hard work. I truly appreciate it."
Thorough and Considerate
"Ellen is a class act. She is thorough, considerate, always on top of every detail--if she doesn't know the answer, she says so and then finds out. She is a superb real estate agent and one I've recommended to others. They were also impressed and happy to be working with her." Joanne H.
Fabulous and Thoughtful
"Dear Ellen: I just wanted to thank you again for being so fabulous! We also want to thank you for the extremely groovy cowboy clock! It's awesome and we appreciate you taking the time and being so thoughful to get something that is very US. We really enjoyed you on a personal level too-thanks for being so sweet to us! Please drop by when you're in S Austin-we'd love to see you! Thanks again!" Kellye and Mike R.
"Ellen, Thank you so much for all your help! You truly went above and beyond.....if you are ever wanting to check out NYC, you have a place to stay. Thanks again!" Jaime and Rich N.
"Dear Ellen, Thank you so much for all your help with the house-we are so happy here! Every time we walk in the front door, we are reminded of how happy and grateful we've been with your help! Thank you again Ellen!" Megan and Dan K.
An Irreplaceable Asset
"This letter is to express my utmost gratitude at the performance of our realtor, Ellen Kelsey. In a simple statement which I will further explain, she is the epitome of customer service. Ellen was not only exceptionally friendly, she was able to assist us in referrals for repairs and to diplomatically make suggestions to ensure the property had the utmost customer appeal. Her diligence in continuous open houses, utilizing the internet and using colorful and catchy descriptions helped our home move in a slow market. She exemplifies one of the main skills needed by a person in her field and that is the ability to listen to the client and either agree or offer an agreeable alternative. There are not enough words to commend her adequately. We just wanted to let your company know that as an agent, you have an irreplaceable asset." Sean and Glen G.
Fortunate to Have Met You
"Ellen, Thank you so much for all of your help during our house hunt.....and hunt.....and hunt.....and purchase! As always, you been so helpful and so fun! Thanks also for the awesome pool trays. We all love the raft and bobbing cooler. We miss seeing you, so let's grab dinner out!” Joy and Tony H.
“Dear Ellen, Thank you so much for a fun and fruitful home search from beginning to end! We are ecstatic in our new home and are so fortunate to have met and worked with you! Thanks again.” Kathryn and Alan N.
“Thank you so much!!!!! You have been awesome to work with and such a great help with the long distance part of this. You went over and beyond. Cannot thank you enough!” Rose T.
“Ellen, What can we possibly say? Thank you so much for helping to make this happen (or more like making this happen!). You have been AMAZING to us-way beyond the typical call of duty! You are awesome and we appreciate you more than we can express. Thank you for everything and join us for a glass of wine in front of the outdoor fireplace anytime!” Aimee and Jayson R.